Where an authority has produced an informative, compelling and visually accessible Annual Report, which clearly sets out the broad spectrum of civil parking and traffic enforcement information against wider traffic management objectives for the community.

Customer Service
Where authorities have reported on steps taken to proactively engage with their community in the delivery of schemes and services.

Innovation and New Services
Where authorities have delivered one or more examples of an innovative approach or new schemes to improve traffic management, in order to better meet the needs of the community.

Finance and Statistics
Where authorities have transparently and effectively conveyed income and expenditure around traffic management, including the use of any surplus, or presented statistics on parking and traffic management in a visually compelling way.

Where authorities have harnessed digital channels (e.g. video and animation or social media) to improve the accessibility to, impact of and engagement with parking and traffic management information – either as a complete Annual Report or element within a report.

Where an authority has utilised design, layout and graphics effectively to present content in a way that is visually engaging, while still being appropriate and complementary for the presentation of the subject matter.

Where an authority has presented information covering the reporting year in a shorter, more condensed format, without cutting out any important information or statistics.